Terms and Conditions

Community Innovation Hub (CIH) is a for-profit entity registered under section 32 of the Companies Ordinance, 1984 (XLVII of 1984) - (Corporate Identification No.0105957). CIH works on improving basic health care in communities through a spectrum of services focused on primary health care consultation, health awareness and health counselling.

Sehat Kahani, the first brand launched under the banner of CIH is an Innovative Female Centric Healthcare Service providing accessible M-Health & TeleHealth Services to women in the marginalized populations by bridging the gaps between the at home female physicians, nurses & Community Health workers. It encompasses a range of tele-health components including telemedicine, health education and promotion; capacity building of human health resource and provision of ICT based solutions for gender adversity in health sector. Ultimately the goal of Sehat Kahani is primary health service delivery all across Pakistan, specifically to the marginalized.

These terms and conditions (the "terms") are a legal contract between Sehat Kahani powered by Community Innovation Hub ("we" or "us") and "you". The terms explain how you are permitted to use the services provided by and the website located at the URL http://www.sehatkahani.com (as well as all associated sites linked to www.sehatkahani.com) (collectively, the "site"). Unless otherwise specified, all references to "site" include any software that Sehat Kahani provides to you that allows you to access the site from a mobile device (a "mobile application"). By using this site, you are agreeing to all the terms; if you do not agree with any of these terms, do not access or otherwise use this site or any information contained on this site.

What we do
  • Sehat Kahani can change, update, or add or remove provisions of these terms, at any time by posting the updated terms on this site and by providing a notice on the site. By using this site after Sehat Kahani has updated the terms, you are agreeing to all the updated terms; if you do not agree with any of the updated terms, you must stop using the site.
  • Sehat Kahani may make changes to the site or to the services at any time, without notice. If you object to any changes to the site or services, your sole recourse will be to cease using them. Continued use of the site or services following posting of any such changes will indicate your acknowledgement of such changes and satisfaction with the services as so modified. We also reserve the right to discontinue the site and/or services at any time without notice. We will not be liable to you or any third-party should we exercise our right to modify or discontinue the site or the services.
  • In addition, certain features of the services may be subject to additional terms of use. By using such features, or any part thereof, you agree to be bound by the additional terms of use applicable to such features. In the event that any of the additional terms of use governing such area conflict with these terms, the additional terms will govern.
  • Patient and Health Care Provider Responsibilities

    In the course or accessing and/or using the site and the services, we may obtain information about you or you may be required to provide certain information to us. All uses of your information will be treated in accordance with our privacy policy, which forms an integral part of these terms. If you use the services and/or the site, and/or if you register for an account, you are accepting our privacy policy, as may be amended from time to time. If you do not agree to have your information used in any of the ways described in the privacy policy, you must discontinue use of the site and the services.

    General Provisions Regarding Use and Age Requirement
    Visitors and Registered Users
    (a) Password Restricted Areas of This Site
    (b) Beta Version of the Site
    Payments and Subscriptions
    Special Provisions for Mobile Applications

    Sehat Kahani may make available mobile applications to access the site via a mobile device. To use the mobile application you must have a mobile device that is compatible with the mobile service. Sehat Kahani does not warrant that the mobile application will be compatible with your mobile device.

    Links to Third-Party Sites

    This site may be linked to other web sites that are not Sehat Kahani sites (collectively, "third-party sites"). Certain areas of the site may allow you to interact and/or conduct transactions with such third-party sites, and, if applicable, allow you to configure your privacy settings in your third-party site account to permit your activities on this site to be shared with your contacts in your third-party site account and, in certain situations, you may be transferred to a third-party site through a link but it may appear that you are still on this site. In any case, you acknowledge and agree that the third-party sites may have different privacy policies and terms and conditions and/or user guides and business practices than Sehat Kahani, and you further acknowledge and agree that your use of such third-party sites is governed by the respective third-party site privacy policy and terms and conditions and/or user guides. You hereby agree to comply with any and all terms and conditions, users guides and privacy policies of any of third-party sites. Sehat Kahani is providing links to the third-party sites to you as a convenience, and Sehat Kahani does not verify, make any representations or take responsibility for such third-party sites, including, without limitation, the truthfulness, accuracy, quality or completeness of the content, services, links displayed and/or any other activities conducted on or through such third-party sites. You agree that Sehat Kahani will not, under any circumstances, be responsible or liable, directly or indirectly, for any goods, services, information, resources and/or content available on or through any third-party sites and/or third-party dealings or communications, or for any harm related thereto, or for any damages or loss caused or alleged to be caused by or in connection with your use or reliance on the content or business practices of any third-party. Any reference on the site to any product, service, and publication, and institution, organization of any third-party entity or individual does not constitute or imply Sehat Kahani's endorsement or recommendation.


    You are responsible for the information, opinions, messages, comments, photos, videos, graphics, sounds and other content or material that you submit, upload, post or otherwise make available on or through the site (each a "submission"). You may not upload, post or otherwise make available on this site any material protected by copyright, trademark, or any other proprietary right without the express permission of the owner of such copyright, trademark or other proprietary right owned by a third-party, and the burden of determining whether any material is protected by any such right is on you. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights, violation of contract, privacy or publicity rights or any other harm resulting from any submission that you make. You have full responsibility for each submission you make, including its legality, reliability and appropriateness.

    Unauthorized Activities
    Proprietary rights

    Unless otherwise specified in these terms, all information and screens appearing on this site, including documents, services, site design, text, graphics, logos, images and icons, as well as the arrangement thereof, are the sole property of Sehat Kahani. All rights not expressly granted herein are reserved. Except as otherwise required or limited by applicable law, any reproduction, distribution, modification, retransmission, or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner or license.

    Intellectual property infringement

    Sehat Kahani respects the intellectual property rights of others, and we ask you to do the same. Sehat Kahani may, in appropriate circumstances and at our discretion, terminate service and/or access to this site for users who infringe the intellectual property rights of others.

    Disclaimer of warranties

    Your use of this site is at your own risk. Materials and submissions have not been verified or authenticated in whole or in part by Sehat Kahani, and they may include inaccuracies or typographical or other errors. Sehat Kahani does not warrant the accuracy of timeliness of the materials or submissions contained on this site. Sehat Kahani has no liability for any errors or omissions in the materials, whether provided by Sehat Kahani, our licensors or suppliers or other users.

    Limitation of Liability

    Sehat Kahani shall not be liable to you for any damages resulting from your displaying, copying, or downloading any materials to or from this site. In no event shall Sehat Kahani be liable to you for any indirect, extraordinary, exemplary, punitive, special, incidental, or consequential damages (including loss of data, revenue, profits, use or other economic advantage) however arising, even if Sehat Kahani knows there is a possibility of such damage.


    If you send or transmit any communications, comments, questions, suggestions, or related materials to Sehat Kahani, whether by letter, email, telephone, or otherwise (collectively, "feedback"), suggesting or recommending changes to the site, services or materials, including, without limitation, new features or functionality relating thereto, all such feedback is, and will be treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and Sehat Kahani is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the feedback, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such feedback. You understand and agree that Sehat Kahani is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the feedback, and you have no right to compel such use, display, reproduction, or distribution.

    Contact us

    If you have any questions about these terms or otherwise need to contact Sehat Kahani for any reason, you can reach us at info@sehatkahani.com